90bd's Privacy Policy

This privacy policy ("Policy") applies to the 90bd platform and all services under it. When you use the 90bd website, mobile application, or any related digital channel, the processing of your personal information is governed by this Policy.

We believe that transparency around user data is the foundation of a healthy and trustworthy service. The purpose of this document is to clearly inform you about what data we collect, why we collect it, and how it is managed. By reading this Policy you can become aware of your rights and contact us whenever needed.

This Policy is written in Bengali and is consistent with the laws and regulations of Bangladesh. By continuing to use the 90bd platform you are considered to have agreed to all the terms of this Policy.

90bd collects only the information needed to provide you with a fair, safe, and enjoyable service. The types of information are described below:

1.1 Identity & Registration Information

The information you provide when creating an account includes:

• Full name and date of birth (for age verification — this service is for users aged 21 and above only)
• Email address and phone number
• Residential address
• National ID card or passport number (for identity verification purposes)

1.2 Financial Information

To process transactions we may collect the following information:

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

Important: We never collect or ask for your PIN, password, or one-time password (OTP).

1.3 Usage & Technical Information

When you use our platform, certain information is collected automatically:

• IP address and geographic location (approximate)
• Browser type and version, and operating system
• Date, time, and duration of page visits
• Navigation patterns within the platform
• Gaming and betting activity logs
• Cookie and session data

1.4 Communication Information

When you contact our support team via live chat or email, records of those conversations may be retained for the purpose of improving service quality.

We have clear and legitimate purposes for collecting your information. The reasons we use data are:

2.1 Account Management & Identity Verification

Confirming your identity is a fundamental responsibility of ours. It ensures that there is a real person behind each account and makes it possible to prevent unauthorized use. Age verification is an essential part of our responsible gaming policy.

2.2 Transaction Processing

Financial information is used to accurately process deposit and withdrawal requests. A minimum deposit of ৳500 and a minimum withdrawal of ৳1,000 apply at 90bd. These processes are handled via bKash, Nagad, Rocket, and bank transfer.

2.3 Fraud Prevention & Security

Technical and behavioral data is analyzed to detect unusual activity and keep accounts secure. This protects the interests of both you and us.

2.4 Service Improvement

By analyzing user experience we improve the platform's functionality, navigation, and game selection. Data collected for this purpose is generally processed in aggregate form and does not directly identify any individual.

2.5 Customer Support

When you contact support, our 24/7 team can use your account information to provide fast and effective assistance. Service is available in both Bengali and English via live chat and email ([email protected]).

2.6 Legal Compliance

We may be obligated to retain and disclose certain information in order to comply with applicable laws and regulations.

90bd never sells your personal information. Data is shared with third parties only in the following limited circumstances:

3.1 Service Provider Partners

We may need to work with trusted third parties for payment processing, identity verification, and managing technical infrastructure. These organizations receive only the information necessary to perform a specific function and may not use it for any other purpose.

3.2 Legal Requirements

We may be legally obligated to disclose information in response to a court order, government directive, or a lawful request from a competent authority. In such cases we provide only the minimum information required.

3.3 Fraud Investigation

In cases of serious fraud or suspicious activity, necessary information may be shared with relevant authorities or financial institutions.

3.4 No Sharing for Marketing Purposes

We do not sell, rent, or share your information with any advertising networks, data brokers, or marketing agencies. This is a fixed policy of ours.

To ensure the security of your information, 90bd has put in place multiple layers of protection:

4.1 SSL/TLS Encryption

All data transmitted on our platform is secured through SSL encryption. This means that data traveling between your browser and our servers cannot be read by third parties.

4.2 Protection of Stored Data

Sensitive information stored in our database is kept in an encrypted state. Passwords are never stored directly — they are converted through a cryptographic hashing process.

4.3 Access Controls

Access to your information is limited to only those staff members who need to view it as part of their work. A log of every access is kept and reviewed regularly.

4.4 Security Reviews

Our systems undergo regular security testing. If a new vulnerability is identified, action is taken promptly to resolve it.

4.5 Acknowledgment of Limitations

No method of transmitting data over the internet or storing it digitally is 100% secure. We are committed to ensuring the highest level of protection, but no platform can guarantee absolute security. We will inform users promptly and transparently about any security incident.

90bd uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and keep security features active. Without these the platform will not function correctly.
• Functional cookies: Used to remember your preferences, such as your language selection.
• Analytics cookies: Collect anonymous statistics to help us understand how the various pages of the site are being used.

5.2 Cookie Controls

You can usually find the option to delete cookies or block new ones in your browser settings. Please note that disabling essential cookies may cause certain features of the platform to not work correctly.

We retain your information only for as long as it is necessary:

• For active account management — for as long as the account remains active.
• Due to legal obligations — in accordance with the applicable legal retention period.
• Financial transaction records — for a specific period in accordance with applicable regulations.
• For dispute resolution purposes — until the matter in question has been resolved.

When an account is closed or you request deletion, information that is not legally required to be retained will be deleted within a set timeframe.

As a user of 90bd you have the following rights:

7.1 Right to Access

You can find out what information we hold about you. You can contact support to request a copy of your data.

7.2 Right to Correction

If your information is incorrect, you can request that it be corrected. We will make the correction within a reasonable time.

7.3 Right to Deletion

Subject to certain conditions, you can request that your personal information be deleted. However, we may be required to retain some information due to legal or contractual obligations.

7.4 Right to Object to Processing

In certain circumstances you can object to the processing of your information. You can withdraw your consent to receiving marketing messages at any time.

7.5 How to Exercise Your Rights

To exercise any of the rights above, contact us at [email protected] or via live chat. We are committed to responding to your request within 30 business days.

90bd strictly provides services only to users aged 21 and above. We do not knowingly collect any information from minors.

Age verification is mandatory during the registration process. If a person creates an account by providing a false age and this is subsequently identified, that account will be closed immediately and the associated information will be deleted.

If you become aware that a minor is using our platform, please notify us immediately at [email protected].

This privacy policy may be updated from time to time due to business needs, technological changes, or legal updates.

For significant changes we will notify you via your registered email address or through a notification within the platform. Continuing to use the service after the date of the change will be considered acceptance of the new policy.

We recommend that you visit this page regularly and check the last updated date shown at the top of the policy.

For any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: available 24/7 within the platform

Our support team is ready to assist in both Bengali and English. We treat any concerns about your privacy as a top priority and aim to respond within a reasonable time.